Currently, I ship items from my home right out of my office studio. This means I have a very limited inventory capacity so if something sells out completely, I am not likely to restock because I prioritize new products and designs first.

I tend to keep an inventory of mostly flat items that can fit in bubble mailers. I do not ship in paper envelopes. Your order will always be protected by either a bubble mailer or a rigid mailer or a box or poly mailer if it is a larger item. This makes the shipping cost a bit higher than regular stamp mail but it is much more important to get your products to you safely even if they are smaller and capable of being shipped by paper mail. My flat rates reflect a combination of international and domestic average rates + packaging materials + labor so it might not match exactly to a calculator.

I aim to ship once or twice a week. I am a single person working the shop so every package is packed by my hands. If there is an influx of orders, it might take slightly longer to ship your order. I ship through USPS and domestic (U.S.) orders take anywhere from 1-2 weeks to make it to your door. If you live outside of the U.S., it could take anywhere from 5-10 weeks depending on your local postal services.

For international orders, customs, fees, and VAT are the responsibility of the customer should your package be held in the destination country. I do not charge for things like customs and VAT within my shipping flat rate.

If your order does not make it or if it finds its way to you damaged or incorrect, please email [email protected] (you may receive a response from [email protected]) and I will see what I can do to rectify the issue. For international orders that become lost in transit please note that I can only resend your package once it is returned to me and once the postage is repaid. Thank you for your patience and understanding!